Ticketmaster is feeling major heat after fans of Bruce Springsteen were redirected to the company’s secondary-ticketing site TicketsNow when trying to buy tickets for The Boss’ upcoming tour, even though tickets were still available at face value on the main Ticketmaster site.Bruce himself has issued a statement saying “We condemn this practice”, adding for good measure that he doesn’t want to see Ticketmaster and Live Nation merge (as is currently being rumoured) for fear of making these kinds of problems worse.Meanwhile, Ticketmaster boss Irving Azoff has issued a public apology to Springsteen and his fans. “While we were genuinely trying to do the right thing for fans in providing more choices when the tickets they requested from the primary on-sale were not available, we clearly missed the mark.”

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