US ISP Verizon has confirmed that some customers have been booted off its broadband service for multiple copyright infringement offences. “We’ve cut some people off,” spokeswoman Bobbi Henson tells CNET. “We do reserve the right to discontinue service. But we don’t throttle bandwidth like Comcast was doing. Verizon does not have bandwidth caps.” Meanwhile, Henson says that sending warning emails to customers accused of illegally downloading has been effective. “We’ve found that we don’t have to warn most people a second time. Most people stop. Or they tell whoever is doing it to stop… You get a teenager doing it, and the parent gets the e-mail, and they tell them to cut it out.”

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