Remember the controversy around Ticketmaster redirecting Bruce Springsteen fans to its TicketsNow secondary ticketing site last year? The Federal Trade Commission has settled charges against the company, while sternly criticising its policy – particularly as some of the tickets didn’t actually exist. “TicketsNow.com sold phantom tickets without letting consumers know that the tickets did not exist. Then, the company held onto consumers’ money, sometimes for months, when it knew those fans weren’t going to see Springsteen,” says FTC chairman Jon Leibowitz. “Clearly consumers deserve better.” Source: Digital Media Wire
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Tools: Kaiber
In the year or so since its launch, AI startup Kaiber has been making waves,…