It’s not so long since Research In Motion co-CEO Jim Balsillie was being introduced on stage at Midem as the man who would help drive ‘music 3.0’. That didn’t quite work out: RIM is seeing BlackBerry’s market share slump amid criticism of its products and strategy from media, investors and analysts. Now a ‘high-level RIM employee’ has leaked an open letter to the company’s co-CEOs outlining what’s gone wrong. “We are in the middle of major “transition” and things have never been more chaotic. Almost every project is falling further and further behind schedule at a time when we absolutely must deliver great, solid products on time,” says the letter. “We need some heavy hitters at RIM when it comes to software management. Teams still aren’t talking together properly, no one is making or can make critical decisions, all the while everyone is working crazy hours and still far behind… we simply must stop shipping incomplete products that aren’t ready for the end user… BlackBerry smartphone apps suck. Even PlayBook, with all its glorious power, looks like a Fisher Price toy with its Adobe AIR/Flash apps…” And so on. Source: Boy Genius Report

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