Last week, Apple took plenty of praise for its new iPhone 6 and iPhone 6 Plus smartphones, before shifting 10m of them in their first weekend. This week is… not as good, it’s fair to say. In fact, yesterday was one of Apple’s worst PR days in a while. First, the company faced growing chatter about problems with its new phablet, the iPhone 6 Plus, with reports that the device has bent when kept in some people’s pockets for lengthy amounts of time. Invariably dubbed “BendGate” in tweets and news reports, the extent of the problem remains unclear. But there’s no doubt at all about Apple’s other PR headache yesterday: it released a software update for all its iPhones – iOS 8.0.1 – only for people installing it to find that it blocked their mobile reception (i.e. no calls) and disabled their Touch ID button. The company has been forced to pull the update and issue instructions on how affected users can roll back to iOS 8.0.

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