Tidal CEO Andy Chen has left the company, suddenly, and been replaced by Peter Tonstad, former chief executive of Tidal’s previous parent company Aspiro. In a surprisingly-blunt statement, Tidal said that Tonstad “has a better understanding of the industry and a clear vision for how the company is looking to change the status quo”.
His first job, unfortunately, was to cut Tidal’s headcount, although the company says more hiring lies ahead. “He’s streamlining resources to ensure talent is maximised to enhance the customer experience,” as the statement put it. Tidal has denied reports that 25 people were laid off as part of the round though. The news came as another report claimed that Jay Z, Jack White and other Tidal owners have been surprising fans who subscribe to the service with phone calls to express their gratitude – tapping in to a feature that lets them see a.) who’s listening to their music a lot and b.) those people’s phone numbers.