Former Spotify executive Troy Carter has been talking about why the streaming service ran in to problems with its ‘hateful conduct’ policy earlier this year. The policy saw R. Kelly and XXXTentacion de-playlisted on Spotify, before protests sparked a u-turn by the company.
At the time, Carter was reportedly one of the executives voicing concerns about the policy. At the Ignition 2018 conference this week, he explained why. “The policy was, if an artist did something [deemed hateful] off-platform then they wouldn’t be supported on-platform, and that’s such a slippery slope — even the accusation of something that wasn’t proven could get someone in a position where they’re not on the platform anymore,” he said, according to Variety. “We were dealing with some issues where some communities were being over-policed — similar to the Meek Mill situation, where he was falsely accused by corrupt police officers. When you look at examples like that, if we were gonna penalise an artist on top of them being penalised by the criminal-justice system — is that who we want to be as a company? We ended up reversing the policy and I think ultimately Spotify made the right move.”