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UK law firm sues Ticketmaster over data breach


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Hayes Connor Solicitors, a legal firm based in the northwest of England, is filing a £5m suit against Ticketmaster following a data breach last June. The legal firm claims that it has affected 40,000 customers in the UK but the action it is taking is on behalf of 650 claimants. The firm is arguing this is the first multi-party case of its kind against the ticketing company.

Billboard reports that while Ticketmaster claims that under 5% of its customers globally had been affected by the breach, Hayes Connor is arguing that two-thirds of claimants who bought tickets on Ticketmaster’s main site, TicketWeb and/or Get Me In! experienced “multiple fraudulent transactions”.

The Widnes legal company describes itself as a “data breach and cyber crime expert” and operates on a no win, no fee basis. “Over the past 12 months, our firm has established itself as the only niche provider of legal services in this area,” it says on its website. “A relatively new and evolving area of law, this is all we do, and we have become a true specialist in data breach law. As such, we lead our field when it comes to understanding the complexities involved.”

Eamonn Forde

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