Sendmate boss defends messaging bots after marketer criticism
It seems like the end of 2018 is the time for the ‘trough of disillusion’ around messaging bots, with recent criticism of their effectiveness by marketing pros Jon Loomer (here) and Darren Hemmings (here). Now Andreas...
November 16, 2018
Dua Lipa #DuaMoods chatbot analyses faces to create playlists
The first time Facebook automatically tagged friends in our photos, we boggled (before muttering suspiciously about privacy settings). Now we’re resigned to a future of ubiquitous facial-recognition technology. Does that...
August 8, 2018
Stashimi releases figures for G-Eazy and Zedd messaging bots
Startup Stashimi has built a platform for artist messaging bots, working with artists including G-Eazy, Zedd, Kelly Clarkson and Blake Shelton. The company says it has more than 100 artists using its tool to create bots...
July 11, 2018
Messenger bot makers reveal ‘pause’ in new bot launches
Want to launch a new Facebook Messenger bot in the next few weeks? Good luck with that. As part of the fallout from the ongoing Cambridge Analytica revelations, the social network has “paused” app reviews while it...
March 28, 2018
Palo Santo Messenger bot kicks off Years & Years album campaign
What is Palo Santo? It’s a fictional city where androids and humans live side-by-side, of course. But don’t worry if you didn’t know that: this is only just being revealed, bit-by-bit, to fans of British band Years...
March 6, 2018
Poppy teams up with Microsoft to promote Zo chatbot
Poppy is the singer whose spooky YouTube videos have won her a fervent online fanbase – and now a brand partnership with Microsoft to promote one of its chatbots. No, not the Nazi one, thankfully. Zo is a Microsoft-developed...
January 2, 2018
Will I Am gets $117m to take on Alexa, Siri and Google Assistant
News that Will I Am’s tech startup I.am+ is making a voice assistant to rival Amazon’s Alexa, Apple’s Siri and Google Assistant may not have investors running to sell shares in the three tech-giants. After all, the...
November 7, 2017
Jason Derulo returns with GIFs, bots and emoji campaign
Jason Derulo has been one of the artists most willing to test out new digital channels to market his music. AR app Taggar in 2014; Tinder and Smule in 2015; Musical.ly and Live.ly in 2016; and chatbots startup Octane AI in...
September 4, 2017
Facebook Messenger gets natural-language and payments features
Facebook has launched the latest update to its Messenger Platform for developers creating apps and bots for its messaging app. Version 2.1’s new features include built-in natural language processing (NLP) to automatically...
July 28, 2017
Warner UK’s Emmy Lovell talks Firepit, bots and startup partnerships
Firepit Tech sounds like something you'd need to fend off monsters in a big-budget fantasy drama on Netflix. Thankfully, there are no dragons in Warner Music UK's version. There, Firepit Tech is the label group's in-house...
June 28, 2017
Ticketmaster launches its Facebook Messenger bot
Ticketmaster is the latest music company to be dipping its toes in the waters of messaging bots. It has launched a bot called Ticketmaster Assistant for Facebook Messenger, which promises to help customers find concerts,...
June 22, 2017
Messaging, bots and AI’s music evolution in 2017 (#midem)
Hundreds of thousands of music fans are already interacting with their favourite artists through bots on messaging apps like Facebook Messenger. So how might this trend develop in 2017 and beyond? A panel at Midem today...
June 8, 2017