Anti-touting campaigners call for Google to restrict Viagogo ads
The debate about secondary-ticketing website Viagogo continues in the UK, where anti-touting campaigners have published an open letter to Google asking it to crack down on the company’s search advertisements. The letter...
September 11, 2018
Viagogo outrages British MPs with no-show at committee hearing
In hindsight, we should have seen this coming. Secondary-ticketing firm Viagogo was due to give evidence to a British parliamentary committee yesterday, as part of the latter’s inquiry into the live-music market. Then,...
September 6, 2018
Viagogo sues Kilimanjaro Live over ticket cancellations
The already-heated debate around secondary ticketing in the UK has stepped up a notch: secondary firm Viagogo is suing promoter Kilimanjaro Live for its recent cancellations of Ed Sheeran tickets resold through the platform. Viagogo...
September 5, 2018
The UK’s competition watchdog is taking Viagogo to court
The UK is currently the bellwether country for some interesting changes to the way the secondary-ticketing market works, not to mention how regulators and legislators approach it.
September 3, 2018
Industry reacts to Ticketmaster’s U-turn on secondary ticketing
You will hopefully have seen our news alert yesterday on the news that Ticketmaster is decommissioning its two secondary ticketing sites in Europe. From October, GET ME IN! and Seatwave will be replaced by a new fan-to-fan...
August 14, 2018
Fair Ticketing Alliance Code of Practice is bad news for Viagogo
We knew that anyone who’d bought tickets for Ed Sheeran on secondary site Viagogo would have to buy a proper ticket on the doors before being let in. Last week at Wembley Stadium, those fans had to queue up at desks with...
June 18, 2018
Fair Ticketing Alliance co-founder defends secondary ticketing
The UK recently got a new body to campaign in support of secondary ticketing: the Fair Ticketing Alliance. It’s thus in direct opposition to the FanFair Alliance, which campaigns against what it sees as abusive practices...
June 5, 2018
Ed Sheeran manager takes aim at ‘abhorrent’ ticket touting
Credit to Ed Sheeran’s manager Stuart Camp for not mincing his words when it comes to his campaign against inflated secondary-ticketing prices. “We do it because I think it’s abhorrent that some bastard is harvesting...
September 7, 2017
Viagogo heads to court with Australian competition regulator
Viagogo has become one of the magnets for anger about the state of the secondary-ticketing market. Now the company is being taken to court by Australian competition authority the ACCC. It’s accusing Viagogo of failing...
August 29, 2017
Paid search may be driving secondary ticketing popularity
The UK’s FanFair Alliance, which campaigns against abuses in the secondary-ticketing market, has published some new research on how secondary services are using search-engine marketing. The body analysed ticketing for...
July 10, 2017
Viagogo slammed over Ed Sheeran cancer-benefit tickets
Secondary-ticketing site Viagogo is facing strong criticism in the UK, after it was found to be reselling tickets for a Teenage Cancer Trust benefit gig by Ed Sheeran. The £75 tickets were found on Viagogo for prices...
February 20, 2017
Adele tickets go on sale – including on secondary services
"The resale of tickets will not be tolerated." Adele is set to be the hot concert ticket of 2016, and the star's team is determined to get those tickets into the hands of fans rather than touts or secondary ticketing services. Some...
December 1, 2015